New product means new opportunity for calumet, Online Exclusives, May 2003

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online exclusives

New product means new opportunity for Calumet

By Del Williams

Calumet Carton’s new envelope product turns an overlooked resource into a marketing too—and their customers aren’t the only ones taking notice.

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Figure 1. Calumet has designed the new mailer to accept full color printing over 100% of its surface.

The odds of survival are slim, the enemies numerous, and the battle rages daily across America-inside every mailbox and mailroom. How does a company improve the open rate of its mailings and ensure its message is delivered to its audience? On average, less than one percent of direct mail pieces draw a response, and this is usually considered a success.

Calumet Carton Company created its new "postal billboard" to be an ally for PR, advertising, marketing, and marcom execs in the battle for consumer or business-to-business attention. For the first time, claims Calumet, a product has been developed to fully use the space of oversized mailings to catch attention and strategically convey key benefits, incentives, or messages.

Like artfully crafted roadside billboards or building murals, "postal billboards" stand apart in crowded mailrooms and mailboxes, and can significantly increase the mail response rate. New adopters of the concept are taking advantage of an unused, overlooked resource-the oversized postal envelope-and turning it into a strategic branding and marketing tool.

"When meeting prospects or clients, most execs would never dream of presenting themselves in wrinkled attire," said Al Inwood, president of Calumet Carton, the creator of gusset mailing envelope technology and other innovative packaging products. "Yet many think nothing of mailing key proposals, contracts, marketing collateral, annual reports, and other crucial documents in thin, generic envelopes that convey a lackluster image at best. Worse yet is the impression made when books, manuals, catalogs, or other bulky materials are squeezed into two-dimensional paper envelopes that tear, wrinkle, or bend the contents inside."

Calumet Carton’s new Expand-A-Mailer™ envelope for oversized items is the industry’s first "postal billboard" to showcase key images, logos, or messages directly on the envelope, while expanding up to one inch to protect the contents from tears, wrinkles, and crumples. Marketers are proving receptive to the "postal billboard" concept.

New product, new opportunities
Until recently, many oversized postal mailings have gone out in generic paper envelopes. Mailers who wanted protection stuffed chipboard or cardboard into the envelopes for rigidity. Other marketers have used corrugated boxes or, for special delivery, overnight courier services, which prominently display their own corporate brand on the packaging and therefore reap any promotional benefit.

According to Calumet, the Expand-A-Mailer creates a new category of postal mailer by allowing offset-quality printing in custom colors, sizes, and images across 100 percent of the mailing surface, while ensuring adequate space and protection for enclosed materials with a proprietary gusset technology. This allows oversized mail items to arrive with full marketing appeal, and eliminates the need for unattractive chipboard or corrugated stiffeners.

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Figure 2. The mailers have gussets that expand up to 1 inch, thanks to special folding and gluing processes.

Calumet’s investment in modern CAD equipment and specially engineered glue and folding processes enabled the creation of gussets that expand to match the depth of package contents. Even unwieldy items such as audio and videocassettes, voluminous records, documents, and Zip disks, are now accommodated by Expand-A-Mailer’s unique gussets. Convenient side loading and peel-and-seal closures speed the feeding of any item, and are tamper-evident for added security. Calumet warehouses near San Jose, California; Chicago, Illinois; and Boston, Massachusetts ensure rapid dispatch of all stock orders within hours.

"For oversized mailings that can’t be ignored, the postal billboard concept makes sense," says Inwood. "It looks and feels different, and transforms typically unused envelope space into a cost-effective medium to attract attention, sell, or communicate. New adopters have leveraged the concept to turn a traditionally weak link in the marketing process into a strength. Many match the envelope to the covers of reports, catalogs, booklets, or other promotional material for a coordinated image. The concept helps with customer retention, purchase frequency, and with cross-selling products and services that customers might not be aware of."

About the author:
Del Williams is a technical writer based in Torrance, California.

Author: Williams, D.
New product means new opportunity for calumet, Online Exclus
New product means new opportunity for calumet, Online Exclusives, May 2003
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