Are You in the ‘Circle of Despair’?, Paper360º September/October
If you work in a highly reactive maintenance organization, you will be trapped in a “circle of despair” and will waste too much time doing the wrong things. A circle of despair starts when you must react to a problem, or a perceived problem, on short notice. You then try to correct the problem as fast as possible; the quality of the correction will then be less than perfect. This leads to the probability that the equipment soon must be repaired again and the circle of despair will repeat itself, absorbing all the time you could have used to do the right things.
The reason most maintenance organizations are using more total maintenance hours than necessary is that they waste too much time on doing the wrong things because they work in a system that does not allow people to be as efficient as they can be. To correct the system is the responsibility of leadership. It is the most important thing a leader can do. I use the term “leader” because too many managers are just managing status quo.
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