Which Safety Conversations Have the Most Impact?, Paper360º November/December 2019
“The Toolbox Topic for today is chemical safety,” the supervisor said as he looked down at the information sheet. “The first group of chemicals we will review are known as acids. Strong acids have a pH...
”With this introduction, the warehouse crew in the room immediately tuned out. Some looked at the ceiling. Some stared at their shoes. Some took a quick peek at their cell phones.
Too often, we view safety conversations as something that must be done. When we talk with employees about safety, our conversations are often reactive and seldom well-planned. If a safety meeting is conducted by a leader whose primary goal is to “check the box” for required training, the response is predictable. There is little or no engagement. These conversations have almost no impact in terms of engagement, learning, or mindset.
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