The Gemba of Reliability and Maintenance Management (RMM), Paper360º September/October 2020
Gemba (US gem.b ) noun. In Japanese business theory, the place where things happen in manufacturing. Used to indicate that people making products are in a good place to improve the process by which they are made.
Mills exploring the gemba approach need to decide which positions will take responsibility for “doing the gemba walk.” For gemba positions to be effective, the managers above them must set up the processes. These processes should be documented, communicated, instilled, and frequently followed up on. People are enabled so they actually can and will follow the process they are required to work in.
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