RMM Part 3: Belief-Driven Strategy, Paper360º March/April 2021
Most organizations we work with think they work in a close partnership between these departments, but not many actually do. This is often reflected in the way performance indicators are used. Operations is measured by the quality tons produced, Maintenance by the cost of maintenance, Engineering by adherence to timeframes and budgets, and Stores by turnover and value of inventory. Using these as performance indicators will not facilitate a partnership between the departments.
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