Values in Maintenance and Reliability = RESULTS - Part I, Paper360º July/August 2024 

Are you living by your values in maintenance and reliability? Clear values of maintenance and reliability will guide everyday decisions in your organization. In Part 1 of this 2-part article, let’s review the most important values to be successful and improve the overall supply chain performance and cost of your plant/mill.

Value 1: Cost reduction does not generate improved reliability.
Improved reliability results in lower cost. During my time as a maintenance supervisor, the plant where I worked was making a major investment that would expand the capacity 4-fold. We started with an organizational review of how many resources to hire, at what skill level, and how to train them. At first, we presented the case that 4x capacity would mean a 4-fold increase in manning, using similar equipment. That was completely wrong! Our KPIs showed that we had improvements in unscheduled work and that breakdown rate and maintenance cost had decreased. Improvements were also seen in production output: increased yield, less contamination, and increased on-spec product based on equipment reliability improvements.

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