WestRock Safety Expert Explains the Benefits of HOP, Paper360º May/June 2024 

 


Traditionally, and for most of my career, we have investigated incidents with a primary focus on who to blame and developed a subsequent plan intended to stop the mistakes from happening in the future. Many times, this has meant removing the person from the work. Unfortunately, when this is our strategy for improvement, the same conditions remain in the work environment where a similar incident is likely to occur once again.

Human and Organizational Performance (HOP) recognizes that people make mistakes, and that we need to design our systems to respond to these mistakes without catastrophic outcomes.

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Author: Linda Bruce
WestRock Safety Expert Explains the Benefits of HOP, Paper36
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