How Can You Tell if Your Storeroom is ‘Good’?, Paper360º November/December 2025
What are the “best” Key Performance
Indicators (KPIs) for world-class Maintenance,
Repair, and Operations (MRO) storeroom
management? Well, as the supply officer
said to Napoleon about winning at Waterloo:
it depends.
Unfortunately, many businesses approach
KPIs once, and they may not consider the specific
behavior they’re trying to drive. Then,
once KPIs are in place, it’s often akin to an act
of Congress to get them changed, even if the
manager discovers that they’re driving destructive
behavior.
TAPPI
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