Implementation of ISO 9002, 1990 Process & Product Quality Conference Proceedings
The Quality Management systems standards were introduced in 1979 in the United Kingdom. In 1989, a revised standard was introduced via the IS0 9000 series. Since the introduction of these standards there has been a surge of interest in Quality Management standards and third party assessments. This paper identifies some of the areas which are not always properly addressed yet are critical if the management system is to be effective.