Evolution of a Quality Management Process, 1990 Process & Product Quality Conference Proceedings
The development of a customer-focused comprehensive Quality Management Process requires considerable time and effort. Once the proof of need is established, the full commitment and involvement of senior management is essential. Training, development, and empowerment of associate teams toward beneficial results are keys to successful implementation. The effective use of statistical methods is highly recommended for understanding process variation and use as a mechanism for continuous improvement. Many other World Class Manufacturing concepts are useful tools; such as, Just-In-Time, Total Productive Maintenance, Systematic Problem Solving/Decision Making, and Cycle Time Management.
Results take time, but the rewards are many and provide a great return on your investment.