Ever Increasing Influence of Quality, 1990 Process & Product Quality Conference Proceedings
Quality is defined as ’conformance to requirements’, with enhanced profits coming from conformance to requirements at lowest possible cost.
The Total Quality Management Program established within Repap Enterprises Inc. is aimed at achieving conformance to requirements by ensuring that raw materials and process conditions conform to clearly defined specifications. Special emphasis is placed on technical interaction with customers, quantification of customer and raw material requirements, and on-line measurement of product quality.
A major investment program in new manufacturing equipment has ensured more consistent conformance to specified process conditions, and lower manufacturing costs.
A consistent supply of raw materials which conform to the requirements of coated paper manufacturers has been obtained by integration to 16 million acres of slow grown northern softwood forests, and the optimization of internal pulp manufacturing operations.