ISO 9000 - Improving Our Future, 1993 Process & Product Quality Conference Proceedings

Jim Heaton, Rachel Kramer--By the year 2000 we should see the ISO 9000 family of standards applied in a broader range of industries and the number of companies certified increased dramatically. This continued growth and expansion will take place only if the impact of IS0 9000 on registered companies is positive. If applied properly, IS0 9000 is a powerful improvement tool which over the next several years will provide benefits in such areas as improved communications between departments, improved customer-supplier relationships and improved product quality and reproducibility. IS0 9000 is an excellent quality management framework to help guide our improvement efforts if we choose to take advantage of it.

Author: Heaton, J., Kramer, R.
ISO 9000 - Improving Our Future, 1993 Process & Product Qual
ISO 9000 - Improving Our Future, 1993 Process & Product Quality Conference Proceedings
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