Importance of Good Supply & Supplier Management, 1994 Process & Product Quality Conference Proceedings
L. C. Ingman
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The focus in practical quality management has shifted from inspection of the end product to managing the core processes. In managing the processes data is needed and it needs to be interpreted by the use of statistical tools, in order to produce actionable decision support.
The systems approach which is gaining in the industry, brings structure to the working relationships between suppliers and customers. The importance of good supply/supplier management is becoming evident and true supplier/customer partnerships are evolving.